Privacy policy

Using this website

Trafford Healthcare NHS Trust's policy is to uphold the privacy of web site visitors to the fullest extent possible. This online privacy statement is intended to inform you of the ways in which this web site collects information, the purposes for which we may use that information, and the ways in which we will protect any information you choose to provide us.

There are four types of information that this site may collect during your visit:

  • Network traffic logs
  • Web visit logs
  • Cookies
  • Information voluntarily provided by you

Personally identifiable information from these activities is not released to external parties without your consent unless required by law.

Cookies

Use of Cookies on our site

Cookies are pieces of information stored by your web browser on behalf of a web site and returned to the web site on request. This site may use cookies for two purposes; to carry data about your current session at the site from one web page to the next, and, to identify you to the site between visits.

If you prefer not to receive cookies, you may turn them off in your browser, or may set your browser to ask you before accepting a new cookie. Some pages may not function properly if the cookies are turned off. Unless otherwise notified on this site, we will not store data, other than for these two purposes, in cookies. Cookies remain on your computer, and accordingly we neither store cookies on our computers nor forward them to any external parties. We do not use cookies to track your movement among different web sites and do not exchange cookies with other organisations.

A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

One cookie we use is Google Analytics to collect information about how visitors use our site. The information helps us to identify ways our site can be improved. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

If you want to know more about cookies, try this website: www.allaboutcookies.org.

Web visit logs

Web sites routinely collect and store information from online visitors to help manage those sites and improve service. This information includes the pages visited on the site, the date and time of the visit, the internet address (URL or IP address) of the referring site, the domain name and IP address from which the access originated, the version of browser used, the capabilities of the browser, and search terms used on the site's search engine. This site makes no attempt to identify individual visitors from this information.

We trust the explanation given here help you to feel comfortable about privacy when visiting our website. If you have any concerns you can contact the Trust's Caldicott Guardian who is responsible for looking after service-user and staff privacy and confidentiality.

Information voluntarily provided by you and your contact details

If you email us, or subscribe to updates from this website, we will keep a record of your email address and any other personal details you give us, such as your name.

We may use these details to contact you occasionally about our website and associated services which may interest you, unless you ask us not to do so by unsubscribing from email updates. We will not pass your details to any unauthorised parties.

When emailing us, always use the contact form facility on this website to make sure that the content of your email is sent to the right recipient. If you send us email in other ways, remember that it may be 'insecure' and may not reach the intended recipient. If you do send us email, please keep the amount of confidential information you include to a minimum. We will do likewise when we reply.

Links to other sites

We may provide links to third party websites. We are not responsible for the content or information collection practices of those pages. Please note that the third party website's privacy policies may differ from those of Trafford Healthcare NHS Trust. You are strongly advised to read the privacy policy of any third party site before providing them with any personal information.